Home/Boiler Fault Codes/Baxi E97
BAXI FAULT CODE
Baxi E97
Indicates the frequency of the incoming mains electricity supply to the boiler is outside its expected safe standard operating range.
WHAT E97 TYPICALLY INDICATES
Indicates the frequency of the incoming mains electricity supply to the boiler is outside its expected safe standard operating range.
WHAT TO DO
This points to an electrical supply issue rather than the boiler itself, but confirmation and any fix should still come from this is not a DIY fix — it requires a Gas Safe registered engineer to diagnose and repair safely.
A NOTE ON GAS SAFE REGISTRATION
Any work on the gas side of a boiler in the UK legally requires a Gas Safe registered engineer, it isn't optional. Our engineers are fully Gas Safe registered, and you're always welcome to ask to see ID on the day. This page is general information about what a fault code typically indicates; it is not a substitute for an engineer diagnosing your specific boiler.
Seeing Baxi E97 on your boiler?
Tell us the code and your postcode. A fully Gas Safe registered engineer will diagnose the actual cause before quoting a fix.
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